Personal information means information which identifies you, and includes information such as your name, email address, telephone number, age, marital status, and password, as well as any other personal data collected.
The term 'you' refers to the user or viewer of our website.
The term 'WildX' or 'us' or 'we' refers to WildX Proprietary Limited (registration number: 2017/473878/07) is a South African registered company with its registered office at 7th Floor, 11 Adderley Street Cape Town .Kindly contact us on +27 (21) 879 3000 or email us at Legal@wildx.com. Our VAT registration number is 4510284740 and are a member of Cape Town Tourism.
We are committed to informed and limited collection of essential personal information.
We obtain your personal information when you:
We also may collect information about you, with your permission or consent and/or as permitted by law, from other organisations or third parties. These include fraud-prevention agencies, business directories, credit reference agencies and companies related to us.
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies (small text files stored in your browser) and other techniques such as web beacons (small, clear picture files used to follow your movements on our Website). These collect information that makes the website remember you and tells us how you use our Website, web-related products and services.
This, in turn, helps us make our Website relevant to your interests and needs. They also help us find information once you have logged in or help us link your browsing information to you and your personal information, for example, when you choose to register for a service. We may use a persistent cookie (a cookie that stays linked to your browser) to record your details so we can recognise you if you visit our Website again.
Cookies by themselves cannot be used to discover your identity. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. If you choose not to accept cookies from our Website this may limit its functionalities or performance.
We may also use technology to collect anonymous information about the use of our Website. Our web server automatically logs which pages of our Website our visitors view, their IP addresses and which web browsers our visitors use. This technology does not identify you personally but it enables us to compile statistics about our visitors and their use of our Website.
We also use your IP address to help diagnose problems with our web server and to administer our website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information.
We may also perform IP lookups to determine which domain you are coming from to more accurately gauge our users' demographics.
Our Website contains hyperlinks to other pages on our Website. We may use technology to track how often these links are used and which pages on our Website our visitors choose to view. Again this technology does not identify you personally – it simply enables us to compile statistics about the use of these hyperlinks.
We will only use your personal information in accordance with applicable law. Most commonly, we will use the personal information in the following circumstances:
We’ll store your information for as long as we have to by law. If there’s no legal requirement, we’ll only store it for as long as we need it.
We may share information about you with:
We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.
If you are visiting this Website from a country other than South Africa the various communications will necessarily result in the transfer of information across international boundaries.
We may also need to transfer your information to other partners or service providers in countries outside South Africa, in which case we will fully comply with applicable data protection legislation. This may happen if our servers or suppliers and service providers are based outside South Africa including the European Economic Area (EEA) and/or if you use our services and products to visit countries outside South Africa. Countries in the EEA are considered to have adequate data protection laws. Other countries outside the EEA may not have data-protection laws which are similar to those of South Africa.
We are committed to implementing leading data security safeguards.
If we have a contract with another organisation to provide us with services or a service on our behalf to process your personal information, we will ensure that your information is protected and that they only process your information in the way we have authorised them to. These organisations will not be entitled to use your personal information for their own purposes. If necessary, our security teams will check them to make sure they meet the security requirements we have set.
Communications over the internet (such as emails) are not secure unless they have been encrypted. Your communications may go through a number of countries before being delivered – as this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of personal information that’s beyond our control.
We’ll never ask for your secure personal or account information by unsolicited means of communication. You’re responsible for keeping your personal and account information secure and not sharing it with others.
You may choose to disclose your information in certain ways such as social plug-ins (including those offered by Google, Facebook, Twitter and Pinterest) or using third-party services that allow you to post reviews or other information publicly, and a third party could use that information.
If you no longer want to receive marketing messages from us, please contact our customer services team and you’ll be ‘opted out’. (You can get in touch with customer services through the Contact Us page on our site.)
If you choose to unsubscribe or opt out, we will hold your contact details on file marked so that we do not contact you again. This is so that we do not contact you if your details are subsequently provided to us by a third party.
Under the law, you have the right to access, amend, delete your personal information or to object to the processing of your personal information.
Upon receipt of your written request and enough information to permit us to identify your personal information, we will disclose to you the personal information we hold about you, for which we may make a charge as allowed by applicable law.
We will also correct, amend or delete any personal information that you tell us is inaccurate and notify any third party recipients of the necessary changes. You may update any information you have given to us by contacting us at our registered address.
Requests to delete personal information are subject to any applicable legal and ethical reporting or document retention obligations imposed on us.
Despite the security measures we have in place to protect your personal information (firewalls, password access and encryption methods) you acknowledge that it may be accessed by unauthorised third party, e.g. as a result of an illegal activity.
The laws of South Africa will govern any dispute or claim arising out of or relating to your use of this Website.
Should you believe that WildX has utilised your personal information contrary to applicable law, you undertake to first attempt to resolve any concerns with WildX. If you are not satisfied with such process, you have the right to lodge a complaint with the Information Regulator, once the Protection of Personal Information Act, 2013 is in force.